Terms & Conditions

Shiptrex, LLC Terms and Conditions Effective Date: 10/30/24
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Welcome to Shiptrex, LLC ("Shiptrex," "we," "us," or "our"). By accessing our website or using our services, you agree to the following Terms and Conditions. These Terms constitute a legally binding agreement between you and Shiptrex, governing your use of our services and website. Please read these Terms carefully.
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1. Acceptance of Terms
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By using the Shiptrex website or engaging our services, you accept and agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
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2. Services
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Shiptrex offers third-party logistics services, including order fulfillment, kitting, and other related solutions. Our services are provided as per the terms of individual contracts with our clients. Shiptrex reserves the right to refuse, modify, or terminate any service at our sole discretion, subject to applicable legal requirements.
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3. User Responsibilities
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You are responsible for:
● Providing accurate and up-to-date information when you engage our services or create an account.
● Ensuring that your use of Shiptrex services and website complies with all applicable laws and regulations.
● Notifying us promptly of any unauthorized access or security breach related to your account or Shiptrex data.
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4. Orders and Fulfillment
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Shiptrex is committed to providing timely and efficient order processing and fulfillment. However, certain circumstances, such as force majeure events, may impact our ability to fulfill orders within expected timeframes. In such cases:
● Shiptrex will communicate any anticipated delays as soon as possible.
● Shiptrex is not liable for losses, damages, or delays caused by events outside of our
control.
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5. Payment and Fees

● Service Fees: By using Shiptrex services, you agree to pay all applicable fees as per the terms outlined in your agreement with us. Fees may vary based on service levels and scope.
● Billing Terms: Payments are due within the terms specified in your contract. Unpaid balances may be subject to late fees and collection efforts.
● Disputed Charges: If you dispute any charges, you must notify Shiptrex in writing within 30 days of the invoice date.
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6. Intellectual Property

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All content on our website, including text, graphics, logos, images, and software, is the property of Shiptrex or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute Shiptrex’s intellectual property without our express written consent.
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7. Confidentiality
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As a Shiptrex client, you may receive access to confidential and proprietary information related to our business operations. You agree to:
● Keep such information confidential and not disclose it to any third party without our written consent.
● Use the information solely for purposes related to your service agreement with Shiptrex.
● Notify us immediately if you become aware of any unauthorized disclosure of confidential
information.
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8. Limitations of Liability
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To the fullest extent permitted by law:
● Shiptrex and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use of our services.
● Shiptrex’s liability for any direct damages shall be limited to the amount you paid us for the relevant service during the six months prior to the event giving rise to the claim.
● Shiptrex is not liable for any damages arising from events beyond our control, including
natural disasters, strikes, or cyberattacks.
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9. Indemnification
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You agree to indemnify, defend, and hold harmless Shiptrex, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:
● Your breach of these Terms and Conditions.

● Your violation of any applicable laws or third-party rights in connection with your use of our services or website.
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10. Termination
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Shiptrex reserves the right to terminate or suspend your access to our services or website, with or without cause, upon notice as required by law. Termination may occur if you breach these Terms, fail to pay applicable fees, or engage in conduct harmful to Shiptrex or its clients. Upon termination, you remain responsible for any outstanding obligations to Shiptrex.
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11. Changes to Terms
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Shiptrex may update these Terms and Conditions periodically to reflect changes in our services, policies, or legal obligations. Any updates will be posted on our website, with the effective date modified accordingly. Your continued use of our services after such changes constitutes acceptance of the updated Terms.
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12. Governing Law and Dispute Resolution
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These Terms and Conditions are governed by the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or Shiptrex’s services will be resolved exclusively through arbitration, unless otherwise required by law.
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13. Contact Information
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If you have any questions regarding these Terms and Conditions or need to contact us, please use the information below:
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Shiptrex, LLC
Email: help@shiptrex.com

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