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Privacy Policy

Shiptrex, LLC Privacy Policy Effective Date: 10/30/24

Shiptrex, LLC (“Shiptrex,” “we,” “us,” or “our”) respects and values your privacy. This Privacy Policy outlines how we collect, use, and protect the personal and business information you share with us. We are committed to maintaining the confidentiality and security of your information and comply with all applicable laws and standards for data protection.

1. Scope of this Privacy Policy

This Privacy Policy applies to all personal and business information collected through our website, direct interactions, and any other communication channels. By engaging with Shiptrex’s services or visiting our website, you agree to the practices outlined in this policy.

2. Information We Collect

Shiptrex collects personal and business information to provide our services effectively. The categories of information we may collect include:
● Personal Identifiers: Name, email address, phone number, and mailing address.
● Business Identifiers: Business name, address, and details relevant to our service
relationship.
● Usage Data: Data on how you interact with our website or digital communications (e.g.,
IP addresses, browser type, interaction history).
We collect this data directly from you when you contact us, create an account, request information, or otherwise engage with our services.

3. How We Use Your Information

Shiptrex uses the information collected to:
● Provide and Improve Services: Facilitate order processing, account management, communications, and service enhancements.
● Communicate with You: Send information about your orders, respond to your inquiries, and provide updates on our services.
● Marketing and Promotions: Inform you about Shiptrex’s services, special offers, and industry news (with opt-out options provided).
● Compliance and Legal Obligations: Fulfill any regulatory or legal obligations as required by applicable law.

4. Data Sharing and Disclosure

Shiptrex does not share, sell, lease, or trade your personal or business information with any third-party entities for marketing or other unrelated purposes. We may disclose information solely for operational needs and as required by law, such as:
● Legal Compliance: Where required by law, regulation, legal process, or governmental request.
● Protection of Rights: To enforce our rights, terms, and agreements, or to protect our clients, property, or safety.

5. Data Security

Shiptrex employs comprehensive security measures to safeguard your data against unauthorized access, disclosure, alteration, and misuse. Our security protocols include encryption, access restrictions, regular data audits, and adherence to industry best practices for data protection.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this Privacy Policy, in accordance with applicable legal and regulatory obligations. When no longer required, your data will be securely deleted or anonymized in line with industry standards.

7. Your Privacy Rights and Choices

Depending on your location and applicable laws, you may have certain rights over your personal information, including:
● Access: Request access to the data we hold about you.
● Correction: Request corrections to inaccurate or incomplete data.
● Deletion: Request deletion of personal information no longer required for legitimate
business or legal purposes.
● Data Portability: Request a copy of your personal information in a structured format.
To exercise these rights, please contact us at the details provided below. We will respond to your request promptly, in accordance with applicable laws.

8. International Data Transfers

Shiptrex primarily processes data in the United States. If you access our services from outside the U.S., your information may be transferred, processed, and stored in a jurisdiction where data protection laws may differ from those in your location. By using our services, you consent to any such transfer.

9. Children’s Privacy

Shiptrex does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly.

10. Changes to this Privacy Policy

Shiptrex reserves the right to modify this Privacy Policy to reflect changes in legal requirements, our data practices, or the scope of our business. Any updates will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Shiptrex, LLC
Email: help@shiptrex.com